Total Guests
34,140
across 24 active branches
The Ultimate System for SPAs, Salons & Wellness
Run your entire business from one intelligent platform. PlinQ brings the growth & efficiency together, so you spend less time managing software and more time growing.
50,000+Appointments managed daily
$100M+Transactions processed
98%Customer satisfaction
20+Countries
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GRAND EUL...›Dashboard
All Branches
Year
SALES
₹
₹18.4L
vs last year
REVENUE
₹1.85L
vs last year
AVG BILL
₹3.2K
avg bill value
GUESTS
1,420
today total
CASH
₹
₹14.8L
live balance
All branches sales vs target
This yearFORECAST LANDING
₹22.5L90% of target
On track
PACE
Day 285 of 365
ACHIEVED
₹18.4L
FORECAST
₹22.5L
TARGET
₹25L
SHORTFALL
-₹2.5L
Sales & Revenue trend (All Branches)ⓘ
Sales
Revenue
Projected (Q4)
₹3L₹2L₹1L₹0
JanFebMarAprMayJunJulAugSepOctNov*Dec*
Sales by categoryⓘ
Uncategorised
₹1.60L32%
VIP
₹1.55L31%
General
₹45.5K9%
EULOGIA SES...
₹44.5K9%
Massage
₹34K7%
Facial
₹23K5%
Mediterranean
₹11.3K2%
Serum
₹7.5K2%
Guest healthⓘ
20GUESTS
New 19
Returning 1
NEWToday
95%share
RETENTION90d
5%
EXPIRING30d
0members
LAPSED90d+
0guests
Cash in handⓘ
TOTAL ACROSS 100 BRANCHES
₹3.63L
Live counter balance
reconciled at close
Fraser Road - Pat...
₹2.57L
GRAND EULOGIA...
₹2.49L
Le Meredian - M...
₹197
Bandra West - M...
₹0
Juhu Beach - Mu...
₹0
Palladium Lower ...
₹0
Colaba - Mumbai
₹0
Branch Sales Overview
Total Sales
₹3.66L
78.0%vs Sep
Revenue Achieved
₹2.84L
70.0%vs Sep
Estate Utilisation
100%
80.0%vs Sep
TOTAL COMMISSION
0
Svc ₹0Sales ₹0
100 shown
Le Meredian - Mumbai
₹0SALES
PROJ.₹0 • 0%of₹0
WestUtil 0%
Bandra West - Mumbai
₹4.2LSALES
PROJ.₹0 • 0%of₹0
WestUtil 0%
Juhu Beach - Mumbai
₹4.2LSALES
PROJ.₹0 • 0%of₹0
WestUtil 0%
GRAND EULOGIA - Mumbai
₹0SALES
PROJ.₹0 • 0%of₹0
WestUtil 0%
Vashi - Navi Mumbai
₹0SALES
PROJ.₹0 • 0%of₹0
WestUtil 0%
Colaba - Mumbai
₹0SALES
PROJ.₹0 • 0%of₹0
WestUtil 0%
Chembur Greens - Mumbai
₹3.8LSALES
PROJ.₹4.1L • 92%of₹4.2L
WestUtil 88%
BKC Equinox - Mumbai
₹5.2LSALES
PROJ.₹5.4L • 96%of₹5.5L
WestUtil 94%
Kalyani Nagar - Pune
₹2.9LSALES
PROJ.₹3.2L • 82%of₹3.5L
WestUtil 80%
Baner High Street - Pune
₹3.8LSALES
PROJ.₹4.1L • 89%of₹4.5L
WestUtil 86%
Viviana Mall - Thane
₹4.6LSALES
PROJ.₹4.9L • 92%of₹5.2L
WestUtil 91%
Worli Sea Face - Mumbai
₹5.8LSALES
PROJ.₹6.1L • 97%of₹6.2L
WestUtil 96%
Phoenix Viman Nagar - Pune
₹3.5LSALES
PROJ.₹3.9L • 85%of₹4.2L
WestUtil 83%
South Extension - Delhi
₹4.9LSALES
PROJ.₹5.2L • 94%of₹5.4L
NorthUtil 93%
Candolim - Goa
₹3.1LSALES
PROJ.₹3.4L • 82%of₹3.8L
WestUtil 79%
Guests Dashboard
New Guests
1,240
↗ +12.4%Active Guests
18,920
↗ +8.1%New-client return rate
72%
↗ +8.1%Avg Visit Frequency
5.4x
↗ +4.2%Guests With Membership
8,420
↗ +15.6%Guests with package
5,310
↗ +15.6%Where your 34,140 guests standi
Champions
Recent · frequent · high spend
2,140
38% of revenue
Loyal
Frequent, steady cadence
3,980
26% of revenue
Potential
Recent, low frequency
4,620
12% of revenue
New
Joined < 60 days ago
3,110
6% of revenue
At-risk
High spend, lapsing >90d
1,890
14% of revenue
Lost
Inactive > 180 days
6,200
4% of revenue
New-client retention funnel
iFirst visit4,120 · 100%
100%
Returned within 90 days2,224 · 54%
54%
Became repeat (3+ visits)1,565 · 38%
38%
New guests over time
iBy source
iActionable guest alerts & campaigns
iWin-back
High-value guests slipping away (top spend - not seen recently)
0
→
1stVISIT
First-visit
New guests who haven't rebooked — the biggest leak.
0
→
★
Memberships
Active members lapsing in 30 days — renew before they churn.
0
→
Birthdays
Celebrate & delight — send an exclusive offer before their day.
0
→
Reports
Search reports...
Filter
Finance
General Ledger
All journal entries with debit, credit and running balance
8 filters
Salon General Ledger
GL entries linked to Salon Billings, filtered by branch and date
3 filters
Business KPI Report
Key performance indicators per branch - guests, invoices, sales by category, and appointment stats
3 filters
Accounts Receivable
Outstanding customer balances with ageing buckets
15 filters
Procurement
Order Register
All purchase orders in the selected period with supplier, branch, and category breakdown
6 filters
Item-wise Purchase Register
Purchase quantity and value broken down per product, supplier, and branch
6 filters
Pending Deliveries
Purchase orders with items yet to be fully received
6 filters
Pending Invoices
Purchase receipts that have not yet been fully billed
6 filters
Supplier Outstanding & Ageing
Outstanding payables per supplier with ageing buckets
8 filters
Supplier-wise Purchase Summary
Total purchase value and order count grouped by supplier
6 filters
Guests
RETENTION
Guest Retention
Retained vs lost over a configurable window — number AND the named list of who was / wasn't retained
7 filters
Retention by Service
Which services bring guests back vs which lose them.
5 filters
Retention by Therapist
Which therapists retain the most guests.
5 filters
New vs Existing Retention
Drop-off funnel by visit number — split between first-timers and established guests.
4 filters
Lapsed / Win-back
Guests past the lapsed threshold, ranked by lifetime value — the priority call list for win-back campaigns.
5 filters
ACQUISITION
New Guests
Guests registered in a period, with their home branch and source channel.
5 filters
Source / Campaign
New guests and revenue broken down by acquisition channel — which source brings the most guests and value.
3 filters
Guest Referrals
Top referrers — guests who brought in the most new guests, ranked by referral count and revenue.
3 filters
VALUE
Lifetime Value / RFM
Every guest ranked by lifetime spend with RFM segment — filter to Champions, At-risk, Lost and more.
5 filters
Guest List Export
Full guest list with contact details, visit history, and membership — export to Excel or CSV for campaigns.
6 filters
No-show / Cancellation
Appointments that were no-shows or cancelled — with guest details, services booked, and estimated revenue lost.
4 filters
Visit Frequency
How often each guest visits — total visits, average days between visits, lifetime spend, and activity status.
4 filters
Birthday & Anniversary
All guests with an upcoming birthday or anniversary this year — sorted by soonest first.
3 filters
MEMBERSHIPS
Membership Report
Active memberships with credit balances and expiry dates — sorted by soonest expiring.
4 filters
Membership Benefit Usage
Free service credit usage per membership — how many uses included, used this cycle, and remaining.
3 filters
Expiring Memberships
Active memberships expiring within the selected window — sorted by soonest expiring first.
3 filters
FINANCIALS
Credit / Wallet Balance
Guest credit wallet balances — how much credit was loaded, used, and remaining per credit record.
3 filters
Outstanding Dues
Submitted bills with pending or partially paid dues — sorted by most overdue first.
5 filters
Sales
COMMISSION
Commission Payout
Service and sales commission earned per employee for the period. Use as payroll input.
4 filters
REGISTER
Sales Register
Every transaction line across services, products, memberships, credit plans, and packages — date, branch, item, staff, gross, discount, and net.
5 filters
SUMMARY
Sales Summary
Branch-level sales (products/memberships/packages) vs revenue (services) vs target with attainment %.
3 filters
Branch Monthly Sales FY
Month-by-month sales for each branch across a full financial year (Apr – Mar), with a running total.
3 filters
TARGETS
Target vs Achievement
Branch and employee revenue targets vs actual service revenue — with attainment % and On track / Watch / At risk status.
3 filters
MEMBERSHIPS & PACKAGES
Membership & Package
Active, expired, and cancelled memberships, session packages, and day packages — with sessions used, sessions remaining, and credit balance.
5 filters
PRODUCTS
Product Movement
Qty sold, revenue, and average rate per product per branch — sourced from submitted Salon Billing records.
4 filters
DISCOUNTS
Discount & Adjustment
Line-level discount breakdown across all offering types — gross amount, discount %, discount amount, and net amount per billing line.
6 filters
GUESTS
Guest Sales
Per-guest sales summary — visits, total spend, average spend per visit, and last visit date within the selected period.
3 filters
Inventory
Branch Stock Balance
Qty & value per item / branch, retail vs consumable.
4 filters
Branch Stock Ledger
Every movement (in / out) with document reference.
6 filters
Branch Stock Ageing
How long stock has been sitting, by age bucket.
4 filters
Reorder Level Report
Items below reorder level with suggested request qty.
4 filters
Stock Audit Variance
System vs physical vs variance, with value impact.
6 filters
Material Request Register
Requests with type, status and fulfillment.
6 filters
Stock Entry Register
Receipts and issues across branches.
6 filters